100% project success guarantee
Regarding functionality, the software solutions on the market are becoming ever more similar. The user can hardly distinguish major differences. The vendor’s service moves to the foreground.
In over 20 years of project experience, Industrie Informatik has learned what the issues are.
We vest in partner relationships with our customers, and that from the first minute. From the conception phase to software introduction to service in full operation and our regular updates, we set the benchmarks and stand by you with advice and support.
Well trained via individual offerings
Any system is only as good as it is operated by its users.
Regular and efficient training plays an important role. Extensions of the software, changes in processes and requirements, or changes in our customers’ personnel can lead to an individual need for training.
Acquiring know-how in project introduction
With a targeted training series in the project introduction phase we bring users aboard from the start. Our goal is to advance cronetwork know-how for key users so that they can independently handle parameterization and such.
Course offerings of cronetwork academy
Annually more than 20 one to two day courses in all areas of our software are held at our location in Linz. cronetwork academy offers the possibility to obtain basics or advanced knowledge in a compact and economical way. The training occurs in small groups of 4 to 10 persons. This enables tuning the content to the participants and leaves sufficient time for individual questions.
You will be optimally trained on demo systems and can fully exploit the possibilities of the respective software modules. At the same time, you benefit from an exchange of experience with other users.
We support participants in booking hotel rooms and as well as in planning your evening program in Linz. The training costs include comprehensive documentation along with drinks, fruit and lunch with a choice of menus. Participation is confirmed with an official certificate from the cronetwork academy.
Find out more about the current course schedule for the first half-year 2018!
You might not always be able to book the appropriate course at cronetwork academy at the right time or you might have a need for specialized training. In such cases, we design individual training tailored to your requirements regarding our modules. We decide the dates and content in cooperation with you. It is possible to arrange training either in the seminar rooms of Industrie Informatik as well as at your location.
Web demos, ad hoc training and more
To help directly with questions, to quickly transfer less comprehensive training material, or to save travel expenses, we also offer:
- Web demos
e.g., concerning new features in the current release, new functions or modules that were not used before
- Ad hoc training
per video conference, telephone or remote maintenance. Note that this is no call center, but our experts from Consulting and Project Management who can connect to your customer system per remote support
You can download our tool for remote support to your desktop here:
at cronetwork academy
with other users
in small groups of at most 10 persons
in various course levels (basic and advanced)
for individual requirements
per web demo, video conference or telephone with our experts